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Be well. Stay safe.
With a health crisis like COVID-19, these steps represent an excellent course of action. But you can’t have the first if you don’t do the second. In other words, you can’t be well UNLESS you are safe.
I couldn’t agree more.
By now, you are probably aware of the steps that The Barnstable is taking to keep you, the rest of the team, and our community safe. However, the overall situation continues to change at a dizzying pace, so it’s a good idea to review how we are currently dealing with the novel coronavirus emergency.
On Friday, March 13, 2020, I made the decision to close the office to the public and posted a notice on the door, explaining the situation and encouraging the use of our Policyholder Portal or the US Postal Service to pay premiums. The posting also included our phone number and email address so that people can easily contact us.
By Friday afternoon, however, the situation changed dramatically, with the President declaring the COVID-19 pandemic a National Emergency. Then, on Sunday evening, March 15, Massachusetts Governor Baker put a number of strict restrictions on schools and businesses operating in the state, including the closing of all restaurants, the intent being to blunt the spread of the virus.
With the same goal in mind, most of our team is now working remotely. Meanwhile, I have been working in the office with a handful of team members to handle financial processes that need to be done on-site. The office itself may be closed, but we are still open for business.
On March 17, 2020, the situation took yet another turn—coronavirus has now been confirmed in all 50 states. Government agencies at all levels are working to reduce transmission, and these efforts may well lead to additional personal and business restrictions. Stay tuned. And please stay safe. I greatly value your contributions as a member of The Barnstable team.